Your guests have questions.
You have better
things to do.
Trained on your properties. Answers every guest question on WhatsApp, any hour of the day. When a guest books an experience it suggested, you earn a commission on the sale.
1.5h+
Saved per day
$12.99
/ property / month
5 min
To go live
Works with your guests' favorite platforms
Hi! What's the WiFi password? 😅
7:43
What time is check-in exactly?
11:12
Is there parking nearby? How much does it cost?
14:28
Can you recommend any good restaurants nearby? 🍽️
18:42
Sorry to bother you — the key code isn't working 😬
23:47
Sound familiar?
You answered all of this.
Yesterday. And the day before.
The average property manager gets 40 to 60 guest messages a week. Most of them are the same five questions. That is a lot of time to spend on things that could run themselves.
HeyConcierge takes care of all of it. Instantly, in the guest's own language, any time of day.
Try it yourself
A concierge that never sleeps
3am check-in question in Japanese? Handled. Tap the mic and try it — this is exactly what your guests experience, in 90+ languages, 24/7.
Tap to talk
Demo: 0/5 interactions used
Benefits
Stop answering the same questions. Every. Single. Day.
WiFi password, check-in time, where to park. HeyConcierge handles all of it, in the guest's own language, so you can focus on growing your portfolio instead of your inbox.
24/7 AI Chat
Guests get an answer in seconds. Not hours. Every question, every hour of the day.
50+ Languages
A Japanese guest gets a Japanese reply. A French guest gets French. No effort on your end.
WhatsApp, Telegram & SMS
Guests text the way they normally text. Nothing to download, nothing to sign up for.
Earn Commission
When a guest asks what to do, the AI suggests GetYourGuide experiences. You earn commission on every completed, paid booking.
What your current setup misses
Your booking platform handles bookings.
HeyConcierge handles everything after.
Most chat tools live inside your booking platform. Your guests don't.
Guests leave the platform
Once they arrive, guests text on WhatsApp or just knock. HeyConcierge meets them there — not inside a booking app they stopped checking.
Questions come at 2am
The key code doesn't work. The WiFi dropped. You're asleep. HeyConcierge answers instantly, without waking you up.
Not everyone speaks English
Guests might text in German, French, or Japanese. HeyConcierge replies in their language automatically — no effort on your end.
Context your booking tool will never have
The quiet parking spot two streets over. When the bins go out. The neighbour to avoid. These details live in HeyConcierge.
Your knowledge. Their experience.
Not a generic AI.
Your personal
local insider.
You know things Google doesn't. The tiny trattoria three blocks away with the best pasta in the city. The beach that is empty on Tuesday mornings. The wine bar that only locals go to.
You tell HeyConcierge all of it. Your guests get your knowledge, delivered over WhatsApp in seconds. Like getting a text from a local friend who knows the city inside out.
WiFi & check-in
"The keybox code is 4821. Blue door on the left, you can't miss it."
House rules
"No shoes inside please. Washing machine is in the hallway, feel free to use it."
Hidden gems
"Skip the main square. Go to Trattoria da Marco, 5 min walk, ask for the daily special. Thank me later."
Local secrets
"There's a Tuesday market on Via Roma that only locals know. Best produce in the city by far."
Practical tips
"Parking is free after 8pm on the side streets. Friday afternoons are chaos on the main road, plan around it."
Hey! Any good activities nearby? We have a free day tomorrow 😊
10:14
Great choice! Here are the best experiences:
Kayak tour of the old harbour
2h · Small group · ★ 4.9
From €35
Book Now →
Local food & wine walking tour
3h · Guide included · ★ 4.8
From €49
Book Now →
10:14 ✓✓
The food tour looks perfect! Booking now 🙌
10:16
Earn while you sleep
Every “what should
I do today?” is
a revenue opportunity.
When a guest asks what to do, HeyConcierge recommends local experiences from GetYourGuide. When the guest pays and completes the booking, you earn a commission. No invoices, no follow-up, nothing.
- Recommends tours and experiences based on your location
- Guests book directly from the WhatsApp conversation
- Commission lands automatically on every completed booking
- You do nothing. It just works.
Built for properties like yours
From city apartments to countryside villas.
“Your Airbnb on autopilot.”
“Happy guests leave 5-star reviews.”
How-to
Three steps.
Five minutes.
Done.
No developers, no complex integrations. Just a simple dashboard and a QR code.
Get StartedAdd your property
Fill in what you know. WiFi code, check-in instructions, house rules, your favourite local spots. The more you add, the better it gets.
Connect your calendar
Paste your Airbnb, VRBO or iCal link. The AI knows who is arriving and when, and sends check-in details automatically before they arrive.
Share the link and step back
Send guests a WhatsApp link or put a QR code in the property. They chat. You get peace of mind. Commission comes in automatically when they book activities.
FAQ
Frequently asked questions
Do the math. If you save 30 minutes a day on guest messages, that's 15 hours a month. At any reasonable hourly rate, that's worth far more than a cup of coffee per property. Add GetYourGuide commission on top and most managers with 3 or more properties are in profit within the first week.
Yes. WhatsApp is the most used messaging app in the world. Most guests would rather send a quick text than dig through their Airbnb inbox to find your email. When you hand them a WhatsApp number, they use it.
It only knows what you tell it. It won't make things up. If a question comes in that it can't answer, it tells the guest it will check and flags it to you. You can review every conversation and update the knowledge base in a few clicks.
Yes, and they work well together. Your PMS handles the back office. HeyConcierge handles the conversation your guests actually have. It syncs with your iCal so it always knows who is checked in.
No. It only knows what you put in. Your WiFi code, your check-in steps, your favourite restaurant down the street that no one else knows about. Guests get your knowledge, not a generic answer from the internet.
Most people are live in under 5 minutes. Paste your calendar link, add your property info, share the WhatsApp number. Even a basic setup is a big improvement over guests waiting hours for a reply.
Ready to take your properties
to the next level?
Give every guest a 5-star experience — automatically. 30-day free trial, set up in 5 minutes.
Start Free Trial$12.99 / property / month after trial · No lock-in · See full pricing